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APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Posted: 2021-06-29 12:11 AM . Last Modified: 2024-03-22 04:09 AM
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Posted: 2021-06-29 12:11 AM . Last Modified: 2024-03-22 04:09 AM
I purchased my unit months ago and lost cables. I have the coax cables connected and the computer internet is working fine, but without any backuup protection. Where can I find a data cable and how do I connect the other two ports?
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Posted: 2021-06-29 12:11 AM . Last Modified: 2024-03-22 04:09 AM
You can call into APC Tech Support @ 1-800-800-4272 and if the unit is in warranty (it should be if you purchased it a few months ago), we can replace the data cable (the RJ-45 to USB comm cable) for you.
If you are referring to the RJ-45 modem/fax dataline protection ports, you plug the "source" RJ-45 into the top "Wall Outlet" port, and the outgoing RJ-45 that will go to your computer,etc. from the second port down, the "Modem/Phone/Fax" port to your device.
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Posted: 2021-06-29 12:11 AM . Last Modified: 2024-03-22 04:09 AM
You can call into APC Tech Support @ 1-800-800-4272 and if the unit is in warranty (it should be if you purchased it a few months ago), we can replace the data cable (the RJ-45 to USB comm cable) for you.
If you are referring to the RJ-45 modem/fax dataline protection ports, you plug the "source" RJ-45 into the top "Wall Outlet" port, and the outgoing RJ-45 that will go to your computer,etc. from the second port down, the "Modem/Phone/Fax" port to your device.
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