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uninstall Powerchute Personal Edition 2.1.1 vista

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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BillP
Administrator Administrator
Administrator
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173

uninstall Powerchute Personal Edition 2.1.1 vista

This question was originally posted by Vishwesh on APC forums on 6/16/2008


I need to uninstall this s/w. Keeps on popping up a message box when I have already set the notification settings. I have to always click ok. Never had this problem in the previous versions.

Unfortunately, uninstall does not invoke. How can APC release a s/w which cannot be UNISTALLED ??

Can anybody help ? Please.....let me know a way to uninstall the s/w.
Thanks


Accepted Solutions
willmb_apc
Crewman
Crewman
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0
173

Re: uninstall Powerchute Personal Edition 2.1.1 vista

This was originally posted on APC forums on 6/28/2008


Have you tried performing the Uninstall in Windows Safe Mode? Worked for me.

See Answer In Context

6 Replies 6
cford1080_apc
Cadet
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173

Re: uninstall Powerchute Personal Edition 2.1.1 vista

This was originally posted on APC forums on 7/22/2008


The Notorious K.M.P,

Could you send me the uninstall directions via email as well, please?

BillP
Administrator Administrator
Administrator
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0
173

Re: uninstall Powerchute Personal Edition 2.1.1 vista

This reply was originally posted by Oscar on APC forums on 6/16/2008


What kind of errors are you getting when you uninstall? Can you provide screen shots? I would recommend that you call into tech support for help. There's a way to manually uninstall the software and I'm sure they'll be able to help.

BillP
Administrator Administrator
Administrator
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0
173

Re: uninstall Powerchute Personal Edition 2.1.1 vista

This reply was originally posted by Vishwesh on APC forums on 6/16/2008


Thanks for the response.I am travelling and will provide the screenshots when I am back from my trip. But the message box appears whenever there is a battery backup overload for even a small moment. It is quite disconcerting to have this message box popping up when you are in the middle of doing something and you have to click the OK button in order to make it go away. When i try to use the Uninstall program from control panel in vista, the install does not invoke. It does look like that the program is not written with the option to be uninstalled. Strange?

TheNotoriousKMP_apc
Sisko
Sisko
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173

Re: uninstall Powerchute Personal Edition 2.1.1 vista

This was originally posted on APC forums on 6/16/2008


As a response to your other post in the other forums for this.

You have the email now.


InRow, it's the issue when customers install PCPE 2.0 on Vista and can't get it off.

BillP
Administrator Administrator
Administrator
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173

Re: uninstall Powerchute Personal Edition 2.1.1 vista

This reply was originally posted by Angela on APC forums on 7/22/2008


Notorious KMP is on vacation 🙂 I will go ahead and email them to you now.

willmb_apc
Crewman
Crewman
0 Likes
0
174

Re: uninstall Powerchute Personal Edition 2.1.1 vista

This was originally posted on APC forums on 6/28/2008


Have you tried performing the Uninstall in Windows Safe Mode? Worked for me.