trying to use PowerChute

[Anonymous user]

My BE500U has an in and out RJ-11 port and one RJ-45 port and no USB ports. So what kind of PowerChute software should I use? Personal Edition can't find the USB port (cause there isn't any) and the Network Edition can't find the Ethernet cable. Everything in my room is connected through a D-Link 10/100 switch back to the router.

[BillP]

Hello,

I believe BE500U should come with this cable below - do you have this? (part number AP9827)

This is an RJ-45 connector on one end (which connects to the "data port") on the UPS. This is likely the RJ-45 port you saw on your UPS. Then, the USB side, goes to your computer and PowerChute would see that "USB."

We need to verify you have this cable and if not, we need to get this in order to connect your computer to the UPS for use with PowerChute Personal Edition.

[BillP]

Hi,

BE500U ships with cable 940-0127. This cable is USB A on one end and JR50 on the other end.

You attach the USB A end to the computer and the JR50 end to the UPS port labeled Data. Once the cable is attached you can then either install PowerChute Personal Edition (if OS is supported), use Native Power Options, or install APCUPSD.

If you do not have the cable it can be purchase on line. The sales part number is AP9827

[Anonymous user · Accepted solution]

Thanks, Angela and Bill P. for your fast answers. Bought one on eBay; when it gets here in early April, we'll see how it works. Problem solved for now; I have no doubt this will work - the network port is just asserting the DATA lines on the USB port and PowerChute is listening for that assertion.