dangerous battery Back-UPS BE700G-FR

[BillP]

Hello everyone

I have a trouble with my Back-UPS BE700G-FR, some liquid flows from it.

And in fact, the battery has swollen and corrugated at the ends until cracking his plastic case.

As a result, i can't remove the battery anymore and the UPS doesn't work anymore (green/red flashing light and continuous beep).

I find this state downright dangerous.

[BillP · Accepted solution]

Hi Gaetan

Please contact our Customer Care team as soon as possible on 0825 012 999, they will send out a safety kit and look after you.

Thank you

Matt