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Windows XP not recognize BACK UPS APC SR 800 conected by USB data cable

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
TAVI_apc
Crewman
Crewman
0 Likes
1
91

Windows XP not recognize BACK UPS APC SR 800 conected by USB data cable

This was originally posted on APC forums on 1/17/2008


When I try to install Power Chute Personal Ed.,Windows XP not recognize BACK UPS APC SR 800 connected with USB data cable. I changed USB data cable but no result. The UPS work fine (no beep, no blinking led)
Please give me a suggestion what can be wrong and what can I do. Thanks TAVI


Accepted Solutions
TheNotoriousKMP_apc
Sisko
Sisko
0 Likes
0
91

Re: Windows XP not recognize BACK UPS APC SR 800 conected by USB data cable

This was originally posted on APC forums on 1/18/2008


Hello,

As the chance that it's related to the cable is small, but possible, please follow this K-base:

http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=2923

See Answer In Context

1 Reply 1
TheNotoriousKMP_apc
Sisko
Sisko
0 Likes
0
92

Re: Windows XP not recognize BACK UPS APC SR 800 conected by USB data cable

This was originally posted on APC forums on 1/18/2008


Hello,

As the chance that it's related to the cable is small, but possible, please follow this K-base:

http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=2923