Warning State: Battery Temperature Sensor on Rack Mount Smart-UPS 3000 VA

BillP · ‎2021-06-28

I just installed a new UPS and I getting a beep every 3-4 seconds. Self test will not run and I seeing Warning State: Battery Temperature Sensor

BillP · ‎2021-06-28

Hi Hugh,

To help in identifying the source of the issue, can you please provide the exact model number / serial number of the unit and the number of extended run battery packs you are using, if any?

You've indicated the configuration is newly installed, can you provide a time line as to time in service? Is the device being used in an open data center or in a structured wiring closet? What method of cooling have you implemented? If you have a Network Management Card installed, can you provide a copy of your Data log for review?

Secret Squirrel

See Answer In Context

BillP · ‎2021-06-28

Hi Hugh,

To help in identifying the source of the issue, can you please provide the exact model number / serial number of the unit and the number of extended run battery packs you are using, if any?

You've indicated the configuration is newly installed, can you provide a time line as to time in service? Is the device being used in an open data center or in a structured wiring closet? What method of cooling have you implemented? If you have a Network Management Card installed, can you provide a copy of your Data log for review?

Secret Squirrel