Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

UTS6H Grounding

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • UTS6H Grounding
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
100
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

0 Likes
4
1016
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

UTS6H Grounding

After six months, I finally installed my UTS6H. Because my main electric panel is recessed between studs, I installed the UTS6H in the wall. The most difficult issue was drilling through a stud to run the wires. To do this, I had to remove the conduit and just run the wires through the stud. Because the wires are in the wall, I did not see this as a problem.

I purchased a UPS to use as the second back-up source. Plugged it in to the convenience outlet on the UTS6H and everything was working fine. The other day I noticed the Building Wiring Fault light was illuminated on the back of the UPS. After exchanging several emails with APC support, no viable solution was identified. I used my outlet tester and it indicated an open ground on the convenience outlet. I removed the cover from the UTS6H and could see the outlet, UPS inlet, and generator inlet were all grounded to the UTS chassis. Also, the circuit board had two ground wires going to the chassis. 

I found this forum and read all topics related to universal transfer switches. I did find one other forum member had the same issue. However, an answer to the grounding issue was not posted. So, I searched the Internet for issues related to grounding and any UTS. I could not find anything about installing the UTS. However, I did find several videos showing the installation of manual transfer switches. In all of them, the transfer switch had a grounding wire from the transfer switch to the main electric panel. 

In the site preparation guide, this statement is listed under safety precautions, "This unit must be connected to a properly grounded utility power source." Now to my question. How is the UTS6H grounded to utility power? Nothing in the installation guide discusses how to ground the UTS to the main electric panel. I'm thinking of running a ground wire from the UTS6H to the main electric panel bus bar. Would this create any other problems? I'm hoping someone on this forum had the same issue and find a resolution. 

I appreciate anyone's response.

Thomas

Labels
  • Labels:
  • Universal Transfer Switch
  • Tags:
  • uts6h
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

0 Likes
0
1017
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

You're very welcome! I will be submitting a feedback on the UTS guide in relation to what you suggested.

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 4
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

0 Likes
0
1016
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

Hi Thomas,

I asked our resident UTS expert here. He said:

The panel is grounded to the Main Electrical panel through chassis ground. By removing the metal conduit between the two panels, you have effectively removed the ground reference back to the Main Panel. You have to either reapply the conduit or secure a ground wire between the UTS Chassis and the ground connection found within the Main Electrical panel.

I hope that helps clarify. Let me know if you have further questions.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

0 Likes
0
1017
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

Hi Angela,

After looking at the panel with the cover off, I asked myself if the conduit was the ground. My suspicion was correct. My installation manual is dated 2008 and I did not see any reference to a ground wire in the installation guide. I suggest adding a statement in the updated guide that the conduit is the ground. 

Because I installed the UTS in the wall and had to drill a hole in a stud to run the wires, the conduit would not fit properly afterwards. It will be much easier to install a ground wire between the chassis and main panel.  I appreciate your assistance.

Thomas

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

0 Likes
0
1017
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

Good Morning Angela,

I ran the ground wire from the UTS chassis to the main panel. This did correct the grounding problem and issue with the building wire fault on the UPS. Now, I await the first power outage to use the UTS6H.

Thanks,

Thomas

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

0 Likes
0
1018
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:01 PM . Last Modified: ‎2024-03-21 04:00 AM

You're very welcome! I will be submitting a feedback on the UTS guide in relation to what you suggested.

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of