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UTS10BI (no L14-30 plug on the unit)

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
codename47_apc
Ensign
Ensign
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3
98

UTS10BI (no L14-30 plug on the unit)

This was originally posted on APC forums on 7/22/2012


Every picture I've seen of the UTS10BI had the L14-30 plug right on the face of the unit next to the UPS hook up and convience outlet. I just recieved my new unit and opened the box to find that every picture was apparrently wrong. Even descriptions of the unit are wrong as they show and state the ease of use due to the double plugs being on the unit. Am I smoking something or did they change the design during the long out of stock wait. I'm guessing now I have to open the case and physically wire an external L14-30 plug to the unit which completely screws my original setup I've been preping for over the last 6 months of waiting for the switch to get in stock and ship. Also the manual that ships with the unit doesn't even really speak to having to do this unless you want to directly wire the unit to a generator for auto start which only works with primarily Honda generators.

Any help here on what happened and how difficult it is to wire up the outlet for plugging the generator into using a cable?

Message was edited by: codename47


Accepted Solutions
codename47_apc
Ensign
Ensign
0 Likes
0
98

Re: UTS10BI

This was originally posted on APC forums on 7/23/2012


I'm not going to say they ruined it by doing what they did but man sometimes I dislike dumbing down great designs for the small population of people who actually run combustion engines indoors....

Thanks for the heads up though. I went out and bought an external 14-30 generator receptacle. There is a basic wire diagram in the manual but now it is mandatory that the unit be wired internally. It would have been nice if they would have at least added some instructions about using the knockout on the side to install even the basic generator receptacle now required.

I appreciate the feedback and if nothing else hopefully someone else will read this and not expect the picture to match the product.

See Answer In Context

3 Replies 3
codename47_apc
Ensign
Ensign
0 Likes
0
98

Re: UTS10BI

This was originally posted on APC forums on 7/23/2012


I think I might have lied about the instructions. I was using the older instructions but the new instructions on the webiste have bene updated in March and does describe the process on pages 8 and 9. You have to remove the cover and then install a terminal inside the box after connecting the wires indicated by the manual.

BillP
Administrator Administrator
Administrator
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0
98

Re: UTS10BI

This reply was originally posted by Angela on APC forums on 7/23/2012


hello,

what I can tell you as far as the L14-30R - the design change is due to a recent UL requirement change for a safety upgrade. The lack of the L14-30R forces the user to mount the receptacle for a generator some place else to avoid potential issues with running a generator indoors. I at least notified someone regarding the lack of documentation as you pointed out. sorry 😞

codename47_apc
Ensign
Ensign
0 Likes
0
99

Re: UTS10BI

This was originally posted on APC forums on 7/23/2012


I'm not going to say they ruined it by doing what they did but man sometimes I dislike dumbing down great designs for the small population of people who actually run combustion engines indoors....

Thanks for the heads up though. I went out and bought an external 14-30 generator receptacle. There is a basic wire diagram in the manual but now it is mandatory that the unit be wired internally. It would have been nice if they would have at least added some instructions about using the knockout on the side to install even the basic generator receptacle now required.

I appreciate the feedback and if nothing else hopefully someone else will read this and not expect the picture to match the product.