UTS10BI installation question on volts showing on gen & ups line when not

[Boatingrtb_apc]

This was originally posted on APC forums on 9/7/2012

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I just installed my UTS10BI. All is functioning well so far.

I have not yet tested the generator or the ups.

As I run through the system status, even though there is no ups or gen online, the gen phase 1 shows 16 volts zero watts, gen phase 2 shows 15 volts zero watts. The ups status shows 10 volts, zero watts.

Before I hook up and test the gen & the ups, should I be concerned or is this small amount of volts somehow bleeding through normal and it's nothing to worry about?

I've double checked all wiring, it all looks good, clean & everything is functioning well on city power.

I just don't want to make a mistake when I plug in the ups & bring the gen online for testing.

Thx

-Todd

[BillP]

This reply was originally posted by Angela on APC forums on 9/11/2012

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i asked and is maybe due to the power meter being too sensitive at the lower end of the spectrum. nothing to be worried about.

[Boatingrtb_apc · Accepted solution]

This was originally posted on APC forums on 9/12/2012

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Thank you!