USB connection

Anonymous user · ‎2021-06-28

Back UPS es750

Moved to new apartment. Unit is working, but PowerChute says "no back-up present . . . please check USB connection".

An EtherNet cable is connected from Data Port to PC. I don't see any USB output.

Is the EtherNet connection supposed to serve as a USB connection? If not, how can I connect to USB?

Anonymous user · ‎2021-06-28

Bill

Thanks for the photo. I now see what the problem is. My cable has Ethernet connectors on both ends, while yours has a USB connector on the other end. After my move, I can't find a cable like yours among my pile of connectors. So, I guess I'll have to order one.

See Answer In Context

BillP · ‎2021-06-28

Hi,

The BE750 ships with a USB to RJ50 cable part number 940-0127. You need to connect the cable between the PC and Back-UPS and then install PowerChute Personal Edition.

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Anonymous user · ‎2021-06-28

Bill

Thanks for the photo. I now see what the problem is. My cable has Ethernet connectors on both ends, while yours has a USB connector on the other end. After my move, I can't find a cable like yours among my pile of connectors. So, I guess I'll have to order one.