Ask our Experts
Didn't find what you are looking for? Ask our experts!
Launch of Consumer/Home Owner registration process! We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Search in
Posted: β2021-07-29 10:39 PM . Last Modified: β2024-03-19 11:38 PM
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-07-29 10:39 PM . Last Modified: β2024-03-19 11:38 PM
I have a UPS - LS700, which I've been happy with for some time now. But suddenly during the past week it started behaving as though there were a lot of line noise, and none of the usual explanations seem to apply:
1) I have a surge protector (2000+ joules) in between the UPS and the wall socket.
2) I live on the 16th floor of a high-rise condo - no outside effects here! And I don't know that any of my neighbors run any electrical appliances at 3am (I get this problem 24 hours/day).
3) I did fairly recently install a new wireless router, however, it was in operation about two weeks before this started, and it replaced an older wireless router that had been running for two years with no ill effects.
4) The UPS itself is about four years old. The battery is one year old.
Any ideas before I conclude my UPS is possessed and I should hire an exorcist? Activity log attached. There is one long break during the day when my computer was turned off, otherwise it's been on.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: β2021-07-29 10:39 PM . Last Modified: β2024-03-19 11:38 PM
hi
to begin, APC always recommends plugging the UPS directly into the wall, rather than into a surge protector which is then plugged into the wall. [see this article on that issue|http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=1372]
are you able to bring it to a different location just incase? i am unable to open the event log but what are you seeing in there? is it just all electrical noise events?
at this point, i have no reason to believe that there isnt a legitimate noise problem but i would see if you can take it to a different location if at all possible rather than definitely deeming it as the UPS being possessed π
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Youβve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.