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Serial connected SmartUPS1000 with Win 7

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
johnsiddle_apc
Crewman
Crewman
0 Likes
3
79

Serial connected SmartUPS1000 with Win 7

This was originally posted on APC forums on 10/6/2014


Hi Guy's

I am trying to use a SmartUPS1000 on a Win7 64bit machine, the UPS only has a serial connector that works with a 0024c cable. This worked fine with XP pro but now I have changed to Win 7 Pro.

What software should I download in order to use this UPS, and is the 0024C cable the thing to use?

I tried downloading the personal version of PowerChute but it seems to want to only look at a USB connector. it say's USB cable not detected.

I tried using a common USB/Serial converter cable but the UPS trips every time I connect it.

I also tried to use a standard serial cable, but this trip s the UPS as well.

Any one any idea's?

Regards   John


Accepted Solutions
johnsiddle_apc
Crewman
Crewman
0 Likes
0
79

Re: Serial connected SmartUPS1000 with Win 7

This was originally posted on APC forums on 10/6/2014


Thanks Bill I will try both..

John

See Answer In Context

3 Replies 3
johnsiddle_apc
Crewman
Crewman
0 Likes
0
79

Serial connected SmartUPS1000 with Win 7

This was originally posted on APC forums on 10/6/2014


Hi Guy's

I am trying to use a SmartUPS1000 on a Win7 64bit machine, the UPS only has a serial connector that works with a 0024c cable. This worked fine with XP pro but now I have changed to Win 7 Pro.

What software should I download in order to use this UPS, and is the 0024C cable the thing to use?

I tried downloading the personal version of PowerChute but it seems to want to only look at a USB connector. it say's USB cable not detected.

I tried using a common USB/Serial converter cable but the UPS trips every time I connect it.

I also tried to use a standard serial cable, but this trip s the UPS as well.

Any one any idea's?

Regards   John

BillP
Administrator Administrator
Administrator
0 Likes
0
79

Re: Serial connected SmartUPS1000 with Win 7

This reply was originally posted by Bill on APC forums on 10/6/2014


Hi,

You need to install PowerChute Business Edition part number SFPBCE911 Software / Firmware

The other option you have is to install APCUPSD and configure that application for Serial Comm.

johnsiddle_apc
Crewman
Crewman
0 Likes
0
80

Re: Serial connected SmartUPS1000 with Win 7

This was originally posted on APC forums on 10/6/2014


Thanks Bill I will try both..

John