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Posted: 2021-06-29 05:59 AM . Last Modified: 2024-03-21 10:44 PM
I have a not so old Back UPs ES350. It has a serial cable. My Windows 7 PC has no serial port so I purchased a serial to USB connector and successfully installed it on COM6. What software can I use to get the PC to autoshutdown? Thanks.
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Posted: 2021-06-29 05:59 AM . Last Modified: 2024-03-21 10:44 PM
It is a BE350C. Thanks.
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Posted: 2021-06-29 05:59 AM . Last Modified: 2024-03-21 10:44 PM
Hi Simon!
ES UPS's part numbers usually start with "BE", to check the part number look for the white sticker with the bar codes underneath the unit, the unit you have could be a BE350R and these units usually include a USB data cable, so it's kind of odd that you have a serial cable for communications. But since you were able to make the unit communicate with the PC using the converter you can try to install Powerchute Personal Edition Ver. 3 from this page [Software & Downloads|http://www.apc.com/tools/download/index.cfm] .However, I strongly suggest that you determine what the part number of the unit is to tell how the unit is originally designed to communicate so we can go from there, because you may be able to make the unit communicate with your PC now, but since it wasn't originally designed to communicate that way, you may have communication issues in the future.
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Posted: 2021-06-29 05:59 AM . Last Modified: 2024-03-21 10:44 PM
It is a BE350C. Thanks.
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