APC UPS for Home and Office Forum
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Posted: 2021-08-20 05:58 AM
In web dashboard, it said UPS firmware is out dated, so I executed firmware upgrade, and it completed successfully.
However, after that, the Self-Test becomes disabled and I can't run any diagnostics!
It says, as in the screenshot below, that SmartConnect access is disabled on UPS, and asks me to enable it from device LCD screen, which I can't see it possible for this model.
UPS Model: SMC1500IC
Product ID: 28-29-86-33-A9-51
Firmware: v 04.1
Old firmware: I'm not so sure, but I think it was v03.2
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Posted: 2021-08-20 07:04 AM
It is RESOLVED now!
Apparently the new firmware comes with SmartConnect setting OFF. But, it was not clear how to change any configuration on this model!
I checked and manual, and learnt I have to press both Menu and Mute buttons for 2 sec to enter configurations menu. Then, toggled to the corresponding setting (rc.0), and set it to (rc.1) to enable SmartConnect. After couple of minutes it worked.
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Posted: 2021-08-20 07:04 AM
It is RESOLVED now!
Apparently the new firmware comes with SmartConnect setting OFF. But, it was not clear how to change any configuration on this model!
I checked and manual, and learnt I have to press both Menu and Mute buttons for 2 sec to enter configurations menu. Then, toggled to the corresponding setting (rc.0), and set it to (rc.1) to enable SmartConnect. After couple of minutes it worked.
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