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S15 No battery connected message...?

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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mary_apc
Crewman
Crewman
0 Likes
3
162

S15 No battery connected message...?

This was originally posted on APC forums on 1/10/2009


I just received my S15 delivery yesterday. I let it set overnight to acclimate to the house temperature. I connected the battery and plugged it in and let it set for about an hour before powering up. Upon powering up and doing the self test I got a self test abort message and no battery connected … connect battery. I checked the connection several times and it will not “register” that the battery is connected.

Message was edited by: mary

Message was edited by: mary


Accepted Solutions
mary_apc
Crewman
Crewman
0 Likes
0
162

Re: S15 No battery connected message...?

This was originally posted on APC forums on 1/11/2009


Connection of equipment went well. First impressions - liked the ease of setup (after figuring out the battery connection issue) and the information the unit provides. I will let you know if I have any questions. Thanks. By the way I am waiting for delivery of the H15 for my other “smaller” HT setup. Thanks again for your input/help.

See Answer In Context

3 Replies 3
mary_apc
Crewman
Crewman
0 Likes
0
162

Re: S15 No battery connected message...?

This was originally posted on APC forums on 1/10/2009


After going back and trying one more time to resolve the issue I noticed that the plastic tab on the connector was bent in toward the one connection pin and would not allow proper seating of the connector. Also the battery retaining bar was slightly bent. After straightening that it screwed into place. Unit went through self test and passed.

BillP
Administrator Administrator
Administrator
0 Likes
0
161

Re: S15 No battery connected message...?

This reply was originally posted by Angela on APC forums on 1/10/2009


hi mary,

glad to hear you got the S15! let me know how you like it or if you have any questions about it

mary_apc
Crewman
Crewman
0 Likes
0
163

Re: S15 No battery connected message...?

This was originally posted on APC forums on 1/11/2009


Connection of equipment went well. First impressions - liked the ease of setup (after figuring out the battery connection issue) and the information the unit provides. I will let you know if I have any questions. Thanks. By the way I am waiting for delivery of the H15 for my other “smaller” HT setup. Thanks again for your input/help.