Powerchute Serial Shutdown v1.0 Event Logs not logging

[jkhteo]

Greetings!

I like to ask for assistance to understand why the Events Log does not show anything despite notifications and logs turned on.

For context, below are the following details.

Equipment: APC Back-UPS BX2200MI

Computer: Win 10 Home 2H22

Event Configuration:

Event Log Settings:

Event Logs are not recorded in the Agent Web interface.

However, the APCBEAgent is properly recording in Windows Event Log:

 I cannot figure out why the Powerchute Agent does not record in the interface web browser.

Thank you for your help, and look forward to your advice.

Best wishes,

Herman

[jkhteo]

Hello,

Wonder if there is anyone who can help?

Thank you.

Herman

[xGreg8]

Hello.

I have the SAME issue. I hope someone could help us.

[xGreg8]

Equipment: APC SMC1000C

PC: Win 10 Pro 2H22

[BillP]

This issue is addressed in Schneider Electric FAQ400494.

Issue:
Events are not displayed in the PowerChute browser interface.

Product:
PowerChute Business Edition versions 9.5 and above. 
PowerChute Serial Shutdown

Environment:
All supported Windows OS

Cause:

1. Java Scripts may be blocked. 
2. This issue may be caused by uBlock Origin running on Firefox.

Solution:

1. Allow the browser to run Java scripts and verify that the security tool allows Java scripts to run. For assistance enabling Java scripts with your browser, see this site: https://www.enable-javascript.com/ or search on enabling Java scripts using your favorite search engine.
2.   To fix the issue with uBlock on Firefox, add a whitelist entry for https://localhost:6547/*

[xGreg8]

Yes. On Chrome the issue was caused by uBlock Origin as well.

Thank you.