PowerChute software won't complete update.

[BillP]

When I try to check for updates to PowerChute Personal Edition software I receive a message to check my internet connection, yet here I am, on the internet, in this support forum. What gives?

[BillP · Accepted solution]

Hi,

We apologize for the inconvenience. We are experiencing an issue with the update server. PowerChute Personal Edition 3.1 is the latest update. If a new update becomes available prior to the server being corrected I will post a banner on the home page of this forum.

[Anonymous user]

It is now 5 months later (April 15, 2020) and that bug is not fixed yet.

My internet works fine. The "check for updates" button worked when I first did my update but when hitting that button again I get the "Could not check for updates" message.  This discussion may have been "answered", but the reported and acknowledged problem has not yet been fixed.

[BillP · Accepted solution]

The original post was on October 11th, 2019 so, it has been 7 months without a fix.

[PackOsquareNabs]

The update function does not work, December 27, 2023.  The laptop is connected to active internet.