PowerChute Business Edition - question about Data Log?

[Anonymous user]

I am not getting any readings for Min Line Voltage or Max Line Voltage in my Data Log. Everything else seems to be logging fine. Any idea why these two values aren't registering? Thanks!

DISREGARD. I found the answer. These values are not available when using the USB connection. This does, however, seem strange considering that my Asus P6T Deluxe V2 doesn't have a serial port. Nor do many newer motherboards???

Message was edited by: CDreier

[Anonymous user]

I should have mentioned that I am using the new SMT1500.

[BillP]

yes that is helpful. i found out a bit of info for you and will have our knowledgebase updated as well.

1.) SMT1500 uses the new Microlink communication language. these values have been completely removed from microlink UPSs so you will never see this on any SMT, SMX, or any unit that utilizes the microlink (versus UPSLink) communication language in the future.

2.) this value was never supported/transmitted via USB and only via serial. it was just not included for some reason.

3.) it was eliminated overall now because the data was a little misleading based on what customers thought it was used for so we need not want to provide misleading information.

[Anonymous user · Accepted solution]

I am not getting any readings for Min Line Voltage or Max Line Voltage in my Data Log. Everything else seems to be logging fine. Any idea why these two values aren't registering? Thanks!

DISREGARD. I found the answer. These values are not available when using the USB connection. This does, however, seem strange considering that my Asus P6T Deluxe V2 doesn't have a serial port. Nor do many newer motherboards???

Message was edited by: CDreier