Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

Overload LED blinks and after switching off all LEDs blinks (RS BR800i)

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • Overload LED blinks and after switching off all LEDs blinks (RS BR800i)
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Janeway Teken
99
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

0 Likes
3
917
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

Overload LED blinks and after switching off all LEDs blinks (RS BR800i)

Hi,

I got a second hand APC BACK-UPS RS BR800i and thought it would make a nice addition to my existing one.

The only problem is that the UPS isn't working. After turning on the self test is performed and finished with an endless beep and a flashing Overload LED. Which is a bit strange because nothing (except the power cable, to load the UPS) is connected to it.
After turning the UPS off it takes only a few seconds and all four LEDs start to flash at the same time.

The parachute software told me to replace the battery (older then 3 years) and that I have to remove some load because of the overload.

I checked the overload button, but it doesn't feels like it was released. Never had this experience, but I am right that it is still in place.
I also switched the batteries between both UPS, and that also didn't made any difference.

So any idea what is going on?

Bye AssetBurned

Labels
  • Labels:
  • Back-UPS & Surge Protectors
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

0 Likes
0
917
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

Hello my friend.
I have in total 6 of this types of ups-es BR800I and it seems that this type of problem is common sometimes even to my case.
I sugest that maby some electronic part inside of the ups shoul be defective.
You'll have to chek by your self the components inside the ups or by the help of an engineer.
The part responsible for this should be the dc-ac converter (inside the schematic diagram) or some problems with the wiring.
Have a look by your self. I am going to post you even the schematic diagram.
Ceers and happy new year.
Edvini. Albania.

See Answer In Context

Attachments
Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 3
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

0 Likes
0
916
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

Hi AssetBurned,

If the UPS is showing overload with nothing attached it may be an internal fault. A good test would be to turn the UPS off, remove any attached equipment and unplug it from the wall. From there just turn the UPS on and it should power up on battery. Then plug it in and put the load back on it and see what the software is reporting. If at anytime during this the fault returns I would suggest contacting tech support. I see your in Germany so the contact number should be 😧 0800 1010067.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

0 Likes
0
916
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

Hi,

thanks! I will call the support ASAP, but I guess the UPS is already out of warranty. I mean if the battery is older then 3 years (according to powerchute) then that will be most likely true.

So I bet on the fact, that APC want to have a lot of money to fix the UPS.

cu AssetBurned
ps. if someone went to the same problem before, please write down your experience. I will do the same.

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

0 Likes
0
918
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

Hello my friend.
I have in total 6 of this types of ups-es BR800I and it seems that this type of problem is common sometimes even to my case.
I sugest that maby some electronic part inside of the ups shoul be defective.
You'll have to chek by your self the components inside the ups or by the help of an engineer.
The part responsible for this should be the dc-ac converter (inside the schematic diagram) or some problems with the wiring.
Have a look by your self. I am going to post you even the schematic diagram.
Ceers and happy new year.
Edvini. Albania.

Attachments
Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of