Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

UPS ES 350 not protecting desktop

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • UPS ES 350 not protecting desktop
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
101
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

0 Likes
5
1135
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

UPS ES 350 not protecting desktop

I had a couple power outs and the whole computer shut down, I've lost 2 sata ports on the mobo as a result and another one just occured. To make things worse, when I power on the PC, it powers on, then almost shuts back down the fully powers on. Like a spike or something in my power supply.

I'm scared to use my desktop at this point, I have a quad 6600 at 3.6 with a 8800gt.

When I check the UPS software it says everything is fine, estimate 66 minutes remaining and so forth but it doesn't protect anything at all, what's the problem with this?

Attachments
Labels
  • Labels:
  • Back-UPS & Surge Protectors
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:52 AM

0 Likes
0
1135
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:52 AM

The only thing plugged into my UPS is the desktop, monitor, printer are plugged into a common surge protector.

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 5
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

0 Likes
0
1135
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

to begin, this unit is probably severely undersized for your computer. a 350VA UPS provides about 180 watts of power and I am sure your processor alone has the capability to pull that, nevermind when you are using it for a lot of processing, playing games, etc

what size is your power supply? it sounds like the UPS is going to battery and there is a high load on the UPS so it just turns off because it cant provide runtime. the 66 minutes runtime when the UPS is online is an estimate and probably not that accurate..it should be relatively accurate but sometimes its not if its never gotten the chance to go battery and sort of calibrate itself.

you probably want to find out the wattage of all the devices plugged into this UPS because as I mentioned before, it sounds severely undersized for what you are using. unfortunately, this model does not have the capability to tell us the power draw on your equipment as some of the other models do.

have you heard any noises from the UPS?

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

0 Likes
0
1135
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

cosair 620.

The APC battery says everything is fine but it beeps often.

I will assume my pc is too powerful for this APC.

Please advise on what APC I should use to go with my system.

The battery seems dead, it says I need to replace but then it works fine again.

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

0 Likes
0
1135
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

okay, so is this 620 watts?

we need to find out the power draw of everything you want to plug into this then take into account how much on battery runtime you need. to begin, i'd probably start looking a minimum of something like a BR900 or a BX1300LCD to start but can't be sure till we find out how much your actual power draw is. assuming the max the system can pull is 620 watts, you probably have a monitor and a couple of other things?

usually the power draw is stamped on the devices or you can find them on the manufacturers website some place.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

0 Likes
0
1135
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:53 AM

Even not knowing exectly how much power his computer draws from the UPS, it's very clear to me that his UPS is overload or about to get to.

When just suffing the net, writting an e-mail or something like that, won't make the computer draw too much power, but when you run a game, encode a video or something like that, I'm almost certain it will go past 180W.

The behavior described is typical of an overloaded UPS. When you turn on electronics, like computers, TVs, etc. there is a current peak also know as inrush current. When the UPS is overloaded it is not abble to release the amount of power the PSU requires and an undervoltage happens at the UPS output and your equipment kinda shuts off, then it turns back on again because now the PSU is partially energized and the peak current required is not that big. This kind of behaviour is not healthy for your equipment, a I advise you buying a bigger unit, like the 1300LCD or thr 1500LCD to be abble to plug or your equipment on it.

Message was edited by: rau

Message was edited by: rau

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:52 AM

0 Likes
0
1136
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 12:49 AM . Last Modified: ‎2024-03-22 03:52 AM

The only thing plugged into my UPS is the desktop, monitor, printer are plugged into a common surge protector.

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of