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New apc xs 1300 only puts out 100 volts when disconnected from power supply of 119volts.

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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wawaite_apc
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New apc xs 1300 only puts out 100 volts when disconnected from power supply of 119volts.

This was originally posted on APC forums on 12/8/2013


New apc xs 1300 only puts out 100 volts when disconnected from power supply of 119volts.

Battery is fully charged and shows at least 60 minute duration.

Serial # 4B1329P23746.

Fans slow down when on battery backup.  This can't be good for the electronics.

Have tried unit reset as mentioned in another post.  Unit unplugged, battery removed, power button held >20 seconds, battery replaced, unit plugged back in to power.  No change in output, still 100 volts as tested with multimeter.

Is the voltage output adjustable?  Any suggestions?

Thanks


Accepted Solutions
BillP
Administrator Administrator
Administrator
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109

Re: New apc xs 1300 only puts out 100 volts when disconnected from power supply of 119volts.

This reply was originally posted by Angela on APC forums on 12/9/2013


Please review this article and verify the model and type of voltmeter you're using -> Low output voltage reading on a UPS that uses a step approximated sine wave | FAQs | Schneider Elect...

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
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110

Re: New apc xs 1300 only puts out 100 volts when disconnected from power supply of 119volts.

This reply was originally posted by Angela on APC forums on 12/9/2013


Please review this article and verify the model and type of voltmeter you're using -> Low output voltage reading on a UPS that uses a step approximated sine wave | FAQs | Schneider Elect...