Need difiitive answer on Mac usage with SC1500

[Anonymous user]

I have the SC1500. It has a USB to serial cable. When I plug this into my Mac the UPS tab does not appear in the Preferences/power save menu.

Many people say that this menu appears when they plug their UPS in but I can't find a specific mention of the sc1500 doing this.

In system profile the USB port shows up as USB-Serial Controller D - but it does not mention that it is a UPS.

Is there anything that I can do ?

[Anonymous user]

I'll clarify something else. By installing the final version of Powerchute personal 1.3.4 on my Mac Pro, it successfully detected the SC1500 attached to the computer via USB-Serial cable. But this software is no longer supported because apparently OSX handles UPS itself in the power saving menu. But it doesn't appear for me? Why not ?

Any help/ideas much appreciated.

[BillP]

well, SC1500 is really a Smart UPS and is intended to be used with PCBE. It is similar to a Back UPS in some aspects so I am assuming thats why it worked with PCPE but I am still a little shocked on that one.

what version of Mac OS is this by the way?

[Anonymous user · Accepted solution]

I was surprised too. I tried it as a last resort.

I'm running Lion. It does seem to communicate fine though. I shut down the power and sure enough a message appeared on my screen telling me there was a power failure.

I'm dissapointed that OSXs built in UPS support doesn't seem to recognize it. Someone from APC just told me this SC1500 will not work with a Mac. Would have been good if they could have mentioned that in a prominent position on the website page for the sc1500.....