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Low runtime on battery

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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studio5_apc
Cadet
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1
82

Low runtime on battery

This was originally posted on APC forums on 8/18/2011


Unit: APC BACK-UPS RS 1300VA LCD 120V
This ups is approximately 2 years old. The batteries were not holding a charge, so I replaced them.
I let it charge overnight. The battery Icon is showing full. With a computer, monitor and external drive
plugged in the run time is showing 4 min. We have 3 other upcs with the same configuration which
have runtimes of 20+ minutes. Any ideas?

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Accepted Solutions
BillP
Administrator Administrator
Administrator
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82

Re: Low runtime on battery

This reply was originally posted by Angela on APC forums on 8/19/2011


do you have software and a USB cable connected to the UPS when you see this low runtime? are these genuine APC batteries or third party?

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
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0
83

Re: Low runtime on battery

This reply was originally posted by Angela on APC forums on 8/19/2011


do you have software and a USB cable connected to the UPS when you see this low runtime? are these genuine APC batteries or third party?