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My Pro 1500 Beeps every 15 minutes, alarm muted, battery checks good

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
carab_apc
Crewman
Crewman
0 Likes
2
337

My Pro 1500 Beeps every 15 minutes, alarm muted, battery checks good

This was originally posted on APC forums on 10/16/2013


My Back-UPS Pro 1500 worked fine for two weeks; today it started beeping exactly once every 15 minutes. I have muted all alarms, both through PowerChute and on the machine, as well as played with all the settings of PowerChute hoping to get lucky. Everything reads that all systems are go. battery reads fully charged. I'd love to stop this beeping. Any help is appreciated.


Accepted Solutions
carab_apc
Crewman
Crewman
0 Likes
0
336

Re: My Pro 1500 Beeps every 15 minutes, alarm muted, battery checks good

This was originally posted on APC forums on 10/25/2013


Thanks for replying. The problem turned out to be the battery backup for My Verizon FIOS modem, which was plugged into the 1500. The battery was dying in the FIOS backup pack, and that was causing the beeping. Very odd, but at least we got to the root of the problem. Thanks again for taking the time to respond and try to help. It is appreciated.

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2 Replies 2
BillP
Administrator Administrator
Administrator
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338

Re: My Pro 1500 Beeps every 15 minutes, alarm muted, battery checks good

This reply was originally posted by Chris on APC forums on 10/18/2013


There is no defined meaning for a beep every 15 minutes.  What kind of equipment do you have attached to this back UPS?

carab_apc
Crewman
Crewman
0 Likes
0
337

Re: My Pro 1500 Beeps every 15 minutes, alarm muted, battery checks good

This was originally posted on APC forums on 10/25/2013


Thanks for replying. The problem turned out to be the battery backup for My Verizon FIOS modem, which was plugged into the 1500. The battery was dying in the FIOS backup pack, and that was causing the beeping. Very odd, but at least we got to the root of the problem. Thanks again for taking the time to respond and try to help. It is appreciated.