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My 1st and possibly last APC. New Back-UPS XS1500 fan cycles on and off.

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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Drummernaut_apc
Cadet
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3
204

My 1st and possibly last APC. New Back-UPS XS1500 fan cycles on and off.

This was originally posted on APC forums on 9/3/2012


I have a 500W TV plugged in. The unit started OK but after a while I noticed the fan cycling on and off. Thought it was just the new batteries charging until I started watching the wattage display.

Fan starts cycling on and off between 330W and 360W. Between 338W and 348W of that range the fan stays on hard. I tested this for well over and hour and it is consistent. Fan does not come on outside of the 330-360W range.

I have troubleshot lots of UPS problems being a former tech at Trace Engineering. This looks like a bug. Is there a know reset that is a permanent fix?

I will probably return the unit back tomorrow. Not sure If I want to try another.

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Accepted Solutions
guruuno_apc
Ensign
Ensign
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0
204

Re: My 1st and possibly last APC. New Back-UPS XS1500 fan cycles on and off.

This was originally posted on APC forums on 12/2/2014


I have the same issue with a SmartUPS 1400XL, is there a fix?  Was there a recall?  Is there a problem?

See Answer In Context

3 Replies 3
BillP
Administrator Administrator
Administrator
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204

Re: My 1st and possibly last APC. New Back-UPS XS1500 fan cycles on and off.

This reply was originally posted by Chris on APC forums on 9/4/2012


Do you have a serial # for this UPS? I wanted to have an idea of how old this unit is.

Drummernaut_apc
Cadet
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0
204

Re: My 1st and possibly last APC. New Back-UPS XS1500 fan cycles on and off.

This was originally posted on APC forums on 9/5/2012


I am sorry, I already returned the unit. It was one of two left at the BestBuy store here in Everett, WA.

guruuno_apc
Ensign
Ensign
0 Likes
0
205

Re: My 1st and possibly last APC. New Back-UPS XS1500 fan cycles on and off.

This was originally posted on APC forums on 12/2/2014


I have the same issue with a SmartUPS 1400XL, is there a fix?  Was there a recall?  Is there a problem?