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How to manage multiple USB connected UPS.

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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ramseyhere_apc
Cadet
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130

How to manage multiple USB connected UPS.

This was originally posted on APC forums on 5/29/2013


I have multiple UPSPro units connected to my laptop docking station, all via USB connections.  All three are properly checked in via Device Manager.  I only have Personal Edition software.   When I start the management software, I can only talk to and manage the first one.  Is there a way to make it talk to the others?

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BillP
Administrator Administrator
Administrator
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130

Re: How to manage multiple USB connected UPS.

This reply was originally posted by Angela on APC forums on 5/29/2013


For a Back UPS, unfortunately no. Most users (when these were designed anyway) have one computer per UPS and so the software can only manage one UPS at a time and only supports one instance.

We only currently support this (interface expanders) via serial on larger UPSs such as Smart UPS.

See Answer In Context

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BillP
Administrator Administrator
Administrator
0 Likes
0
131

Re: How to manage multiple USB connected UPS.

This reply was originally posted by Angela on APC forums on 5/29/2013


For a Back UPS, unfortunately no. Most users (when these were designed anyway) have one computer per UPS and so the software can only manage one UPS at a time and only supports one instance.

We only currently support this (interface expanders) via serial on larger UPSs such as Smart UPS.