Firmware problem HB500INET

[Anonymous user]

Hi,

I´m having problem with the webGUI.

First:

When I click om "Configuration" it can not find the page (all other pages works). When I look at the url this page has a "crap" in the in the end with the "charracter" "�". When I remove that, I can access the page.

But, the config choices has no default values, ie nothing is choosen för sensitivity.

When I choose a value and click om "Apply" the page refreshes but nothin happens.

Fore that and cant change sensitivity,enable/disable alarm or swich an outletcontroll.

What to do?

// Mikael

[BillP]

This device is a bit older and I believe it only works properly with Internet Explorer (unfortunately). It also may require compatibility mode these days. Which web browser are you using?

[Anonymous user]

Older? I bought this productthis week from a distributor in Sweden and it is in stock at more distributor s.

Ihave tried both IIE and Chrome.

[Anonymous user]

The firmware has a bug, or many, as the url ccontain un unsuppted fonts.

[voidstar_apc · Accepted solution]

There's another thread with a greasemonkey-based workaround here:

http://forums.apc.com/spaces/4/back-ups-surge-protectors/forums/general/8067/web-interface-not-worki...