Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation
Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively. Register now to secure your spot!

EX7 Solution-Pac RS232 Solaris 10 setup: help please

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • EX7 Solution-Pac RS232 Solaris 10 setup: help please
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
101
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-29 06:40 AM . Last Modified: ‎2024-03-21 05:18 AM

0 Likes
3
782
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:40 AM . Last Modified: ‎2024-03-21 05:18 AM

EX7 Solution-Pac RS232 Solaris 10 setup: help please

After owning this EX7 for about 5 years (and replacing the batteries once) I am finally trying to get the management software to work and I'm having trouble. All the RS232 stuff seems OK: I've checked the DTE/DCE ends are "mating" properly (electrically speaking) but there does not seem to be any data flowing over the wires. How can I troubleshoot this thing? The Solution-Pac software simply tells me that it is failing to get a response out of the UPS having claimed it sent a Z command (I think). Can I, for example, use tip to connect directly to the serial port and type some string that ought to provoke a response? Is there some magic to the DB9 serial cable that comes with the UPS? Does it require any RS232 signals other than data?

Information is thin on the ground and I'm running out of ideas. All non-inflammable suggestions are welcomed.

Labels
  • Labels:
  • Back-UPS & Surge Protectors
  • Tags:
  • rs232
  • solaris
  • solution-pac
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-06-29 06:40 AM . Last Modified: ‎2024-03-21 05:18 AM

0 Likes
0
785
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:40 AM . Last Modified: ‎2024-03-21 05:18 AM

Hi Seagoon,

What is the model number of the UPS? May I know what exactly you are trying to accomplish?

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 3
Anonymous user
Not applicable

Posted: ‎2021-06-29 06:40 AM . Last Modified: ‎2024-03-21 05:18 AM

0 Likes
0
784
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:40 AM . Last Modified: ‎2024-03-21 05:18 AM

It is an MGE Pulsar EX7: is there a more precise model number somewhere that I need to find?

All I am trying to do is to get the Solution-Pac software, running on a Sparc Solaris 10 platform, to work to the extent that it will tell me if there is a problem with the EX7. That's it. Nothing very sophisticated. I just want some warning, in the event of a power outage, that the battery is about to go dead.

Many thanks for your willingness to help.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 06:40 AM . Last Modified: ‎2024-03-21 05:18 AM

0 Likes
0
784
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:40 AM . Last Modified: ‎2024-03-21 05:18 AM

Hi Ned,

Sorry for a very delayed response. After few researches, it was found out that MGE Pulsar is already owned by Eaton. You might want to call their tech support hot line to get the software.

Thank you for using APC Discussion Forum.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 06:40 AM . Last Modified: ‎2024-03-21 05:18 AM

0 Likes
0
786
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 06:40 AM . Last Modified: ‎2024-03-21 05:18 AM

Hi Seagoon,

What is the model number of the UPS? May I know what exactly you are trying to accomplish?

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of