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ES-350

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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resucpa_apc
Cadet
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1
111

ES-350

This was originally posted on APC forums on 8/27/2015


I'm having a problem with it. Every time we have an interruption in power, this thing starts a loud continious beep and simply won't stop until I shut it off (using the power button), which is stupid because it causes a forced interruption in my power. Other than that, it still functions correctly, the back up battery gives me plenty of time to shut stuff down and all that, so I'm not sure why it's doing this, but it has done it since day once. I tried reaching out to customer service after I had gotten the unit, but I had gotten very poor answers from them and I had forgotten about it until the next hiccup in power.

Since the unit functions properly aside from the continious beeping, it's just made me think it was a very poor design/build and APC probably shouldn't have released it.

Is there anyway to get the beeping to shut up? I KNOW when I lose power, I don't really need it to yell at me until I come hold it's hand and change it's diaper.


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
111

Re: ES-350

This reply was originally posted by Bill on APC forums on 8/31/2015


Hi,

Please provide the exact Back-UPS model number. We have offered a few different model BE350s and each have specific features and benefits. Know the exact model will help us offer the proper solution/s.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
112

Re: ES-350

This reply was originally posted by Bill on APC forums on 8/31/2015


Hi,

Please provide the exact Back-UPS model number. We have offered a few different model BE350s and each have specific features and benefits. Know the exact model will help us offer the proper solution/s.