Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!

Correct Power Chute USB Cable?

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • Correct Power Chute USB Cable?
Options
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Spock Teken
100
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

0 Likes
5
2394
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

Correct Power Chute USB Cable?

I need to know what Power Chute USB Cable number for the DLA3000RMT2U UPS. I have cables marked 940-0127B which has a RJ50 connector on one end. The UPS has a regular USB connection and a serial connection. Thank you for your help

Labels
  • Labels:
  • Back-UPS & Surge Protectors
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

0 Likes
0
2390
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

I need to know what Power Chute USB Cable number for the DLA3000RMT2U UPS. I have cables marked 940-0127B which has a RJ50 connector on one end. The UPS has a regular USB connection and a serial connection. Thank you for your help

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 5
Anonymous user
Not applicable

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

0 Likes
0
2390
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

I did get a flashlight and looked closer at the connector and it is a RJ50 10 pin phone like connector not a USB connector, It was misleading to me as it is labled USB and that is the kind of connector I was looking for. So the unit does come with the correct connecting cable. It would have a more clear meaning if it was labeled TO USB.
What will the Power Chute software allow me to do? Can I change the input and output voltages and the battery power voltage? In other words as just a home computer owner, would it be a useful tool as the unit seems to work fine.
Thank you for your help

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

0 Likes
0
2390
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

What will the Power Chute software allow me to do? I would like to adjust input voltage, output voltage, and the battery power voltage.

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

0 Likes
1
2390
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

I apologize for the inconvenience this has caused you. With regards to your question about PCBE (PowerChute Business Edition) here is a link on the product information page --> http://www.apc.com/products/family/index.cfm?id=125. PCBE provides UPS management and monitoring, event and data logging, UPS sensitivity adjustments and the high and low input voltage adjustments to name a few. Input and output voltages can be adjusted if your UPS supports it. For software compatibility please feel free to view the Operating System Compatibility Sheet here --> http://www.apcmedia.com/salestools/ASTE-6Z5QEV_R21_EN.pdf

JonPro

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

0 Likes
0
2391
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:47 AM . Last Modified: ‎2024-03-22 01:12 AM

I need to know what Power Chute USB Cable number for the DLA3000RMT2U UPS. I have cables marked 940-0127B which has a RJ50 connector on one end. The UPS has a regular USB connection and a serial connection. Thank you for your help

Reply

Link copied. Please paste this link to share this article on your social media post.

OborKnez
OborKnez
Cadet

Posted: ‎2025-05-30 12:19 PM

In response to BillP
0 Likes
0
66
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2025-05-30 12:19 PM

Ok still doesn't understand the problem and solution. I wont to connect SMT1500IC with powerchute businesses edition 9.5 plus i think. I have Rj50 and usb A cabel. But powerchute doesn't seems to find the UPS on any port listed and in device manager there is no other port than com 3 and com 4 which is virtual an resrved i think for some blueberry service...... Help? 

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of