APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Posted: 2021-06-29 05:42 AM . Last Modified: 2024-03-21 10:57 PM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 05:42 AM . Last Modified: 2024-03-21 10:57 PM
My Win 7 Pro 64 computer still sometimes hangs at start-up, and I'm virtually certain that PowerChute is the culprit. The problem is a variation of the one I described in my first thread about this issue, back in January:
Referenced content removed
PowerChute 3 seemed to fix the problem, but didn't. Version 3 required the UAC password, and sometimes still hung at start-up. The worst of both worlds.
I tried running Powerchute as a task in task scheduler, in the hope that this would help. The intermittent hangs went away for awhile, but then returned with a vengeance. I'm stuck, and unhappy. I bought a UPS because I want to avoid cold boots.
My question:
What would happen if I just uninstall the Powerchute software entirely, but leave the computer connected to the UPS? Would the UPS still function in a power outage, without providing me any warning? Or would it not function at all?
If it would function, I'm going to uninstall Powerchute.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 05:42 AM . Last Modified: 2024-03-21 10:57 PM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 05:42 AM . Last Modified: 2024-03-21 10:57 PM
Yes, those were my symptoms ... and the article provided the fix. Thanks very much!
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 05:42 AM . Last Modified: 2024-03-21 10:57 PM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 05:42 AM . Last Modified: 2024-03-21 10:57 PM
First, thanks for the response.
I followed your instructions and successfully uninstalled PowerChute. I also used device manager to uninstall the drivers, and unplugged and replugged the USB cable, as you suggested. Windows 7 then seemed to recognize and install the UPS drivers without a hitch.
However, now the battery meter in Windows 7 isn't functional, and can't be enabled with 'turn system icons on or off' in the system tray. I have UPS protection, but can't configure it for Windows 7.
Is there anything that might be hiding in the registry that could still be causing problems? I already used regedit to search for all keys showing "powerchute," and deleted them.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 05:42 AM . Last Modified: 2024-03-21 10:57 PM
Link copied. Please paste this link to share this article on your social media post.
Posted: 2021-06-29 05:42 AM . Last Modified: 2024-03-21 10:57 PM
Yes, those were my symptoms ... and the article provided the fix. Thanks very much!
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.