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CBM's used UPS source

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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KVAr_apc
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CBM's used UPS source

This was originally posted on APC forums on 2/8/2010


APC endorsed supplier of refurbished UPS' Costal Business Machine has UPSs as old as 1990s for sale.

Buyers of new APC UPSs are given a discount for trading in their old UPS. Are these traded in units possibly a source of CBMs salvage UPS?


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Common_Sense_apc
Ensign
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770

Re: CBM's used UPS source

This was originally posted on APC forums on 3/24/2011


Presumably you have 'non-D' model SURT3000 & 5000 coming out the wazoo?

And I suppose SU/SUA 2200 and 3000 rackmounts as well?

See Answer In Context

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MarkGinger_apc
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Re: CBM's used UPS source

This was originally posted on APC forums on 2/9/2010


Of course, they're "refurbishing" the units you send in and then selling them back out on to the market. They are selling units as old as 1990. Have you tried claiming the 3 yr warranty from CBM?

Message was edited by: MarkGinger

BillP
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Re: CBM's used UPS source

This reply was originally posted by Laurie on APC forums on 2/9/2010


Here's their refurb process: http://www.buyupsonline.com/pages/check-ups

And as far as I know it's a 1 year warranty, not a 3 year: http://www.buyupsonline.com/pages/why-buy-from-cbm
"APC Certified Pre-Owned UPSs have a one year warranty and free support for the product’s life"

KVAr_apc
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Re: CBM's used UPS source

This was originally posted on APC forums on 2/10/2010


Reset eprom and all battery and line constants and calibrate unit to operate with APC’s specifications, setting battery replacement date in firmware if possible.

hmmm what's the line constants and what information about the PROG parameters do they have that APC won't tell me ?

MarkGinger_apc
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Re: CBM's used UPS source

This was originally posted on APC forums on 2/11/2010


Hi Kvar,



Do a bit of research on google, you'll find all the PROG info you need along with all of the constant values.

KVAr_apc
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770

CBM's used UPS source

This was originally posted on APC forums on 2/8/2010


APC endorsed supplier of refurbished UPS' Costal Business Machine has UPSs as old as 1990s for sale.

Buyers of new APC UPSs are given a discount for trading in their old UPS. Are these traded in units possibly a source of CBMs salvage UPS?

BillP
Administrator Administrator
Administrator
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768

Re: CBM's used UPS source

This reply was originally posted by Laurie on APC forums on 2/10/2010


Who knows, you'd have to ask CBM. Though I suspect if they're the only company APC has certified as a refurb company, neither is likely to share trade secrets. 😛

MarkGinger_apc
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Re: CBM's used UPS source

This was originally posted on APC forums on 2/11/2010


Hi Jon,


Can you tell us how your warranty works?

BillP
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Re: CBM's used UPS source

This reply was originally posted by Jon on APC forums on 2/10/2010


We don't refurbish any unit that is more than 8 years old. So the 1990 claim is silly. We have been a partner with APC since 1991 and are also the only company certified down to component level for the repair of these units. Yes our warranty is 1 year. If you have any questions about our process, other than the OBVIOUS question for me to divulge proprietary information, either email me at jsevel@cbmi.com or call me at 410-521-1000 x 101.
Jon Sevel
President
Coastal Business Machines

BillP
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768

Re: CBM's used UPS source

This reply was originally posted by Jon on APC forums on 2/11/2010


the warranty is a 1 year parts, labor and shipping. If you have a warranty failure in the first 60 days we will send you a replacement right away. If it is after 60 days we will send you a box and a prepaid shipping label for you to return the product to us and we will either repair or replace the unit depending on the failure.
Jon Sevel
President
Coastal Business Machines
[www.buyupsonline.com|http://www.buyupsonline.com]

Message was edited by: jonnyb

Common_Sense_apc
Ensign
Ensign
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771

Re: CBM's used UPS source

This was originally posted on APC forums on 3/24/2011


Presumably you have 'non-D' model SURT3000 & 5000 coming out the wazoo?

And I suppose SU/SUA 2200 and 3000 rackmounts as well?