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BackUPS XS 1500 Battery Issue

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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6foot8_apc
Crewman
Crewman
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3
169

BackUPS XS 1500 Battery Issue

This was originally posted on APC forums on 9/10/2014


I have the above UPS and the "replace battery light" came on along with the periodic alarm beeping.  I've replaced the battery and the light is still on and the alarm still beeps.

What's wrong with my UPS?


Accepted Solutions
6foot8_apc
Crewman
Crewman
0 Likes
0
170

Re: BackUPS XS 1500 Battery Issue

This was originally posted on APC forums on 9/13/2014


Angela - the self-test fixed the issue.  Thanks!

Bill P. - thanks for your input.  I tried Angelas idea first because it was the easiest.   smile


David

See Answer In Context

3 Replies 3
BillP
Administrator Administrator
Administrator
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170

Re: BackUPS XS 1500 Battery Issue

This reply was originally posted by Bill on APC forums on 9/10/2014


Hi,

You should reset the UPS. To do this, follow the below procedure;

1: Disconnect any attached load.

2: Unplug the UPS from the wall socket.

3: Disconnect the UPS' internal battery.

4: Push and hold the ""On"" button on the UPS for 5 seconds

5: Reconnect internal battery.

6: Plug UPS in to known good power source.

7: Turn UPS on.

If that does not resolve the issue we need to know the sequence of beeps coming from the UPS and if the red replace battery LED is solid or flashing.


BillP
Administrator Administrator
Administrator
0 Likes
0
170

Re: BackUPS XS 1500 Battery Issue

This reply was originally posted by Angela on APC forums on 9/10/2014


After you replace the battery, you need to run a UPS self test to clear the replace battery indicator. If it doesn't clear the first time, allow the battery to charge for 24 hours if it hasn't already and then re-run the self test. Usually you can do a self test on the Back UPS by holding down the on/off button for a few seconds and then the online indicator flashes I think. Or, you can issue the command to do so via PowerChute.

The moral of the story is that the UPS cannot automatically clear the replace battery indicator.

Hope that helps.

6foot8_apc
Crewman
Crewman
0 Likes
0
171

Re: BackUPS XS 1500 Battery Issue

This was originally posted on APC forums on 9/13/2014


Angela - the self-test fixed the issue.  Thanks!

Bill P. - thanks for your input.  I tried Angelas idea first because it was the easiest.   smile


David