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APC back-UPS XS-1 300 battery don't charge

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
danoy_apc
Crewman
Crewman
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1
152

APC back-UPS XS-1 300 battery don't charge

This was originally posted on APC forums on 9/14/2014


HI,

i bought 1 week ago a APC back-UPS XS-1 300.

During 5 days it works very well, but 2 days ago it starts to beeping in the night... then now, when i am checking the screener of it, i see that the battery is not full, better it have nothing of nivel of battery...and it don't charge now but it still saying "on line" without charging

What's happen?

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Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
152

Re: APC back-UPS XS-1 300 battery don't charge

This reply was originally posted by Bill on APC forums on 9/15/2014


Hi,

You should reset the UPS.


To do this, follow the below procedure;

1: Disconnect any attached load.

2: Unplug the UPS from the wall socket.

3: Disconnect the UPS' internal battery.

4: Push and hold the "On" button on the UPS for 5 seconds

5: Reconnect internal battery.

6: Plug UPS in to known good power source.

7: Turn UPS on.

If that does not resolve the issue you should contact the local technical support team. Since you unit in new and under warranty they will assist you. You can find local support information at http://www.apc.com/site/support/


See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
153

Re: APC back-UPS XS-1 300 battery don't charge

This reply was originally posted by Bill on APC forums on 9/15/2014


Hi,

You should reset the UPS.


To do this, follow the below procedure;

1: Disconnect any attached load.

2: Unplug the UPS from the wall socket.

3: Disconnect the UPS' internal battery.

4: Push and hold the "On" button on the UPS for 5 seconds

5: Reconnect internal battery.

6: Plug UPS in to known good power source.

7: Turn UPS on.

If that does not resolve the issue you should contact the local technical support team. Since you unit in new and under warranty they will assist you. You can find local support information at http://www.apc.com/site/support/