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BackUPS RS1500 - Replace Batteries Problem

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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jojo1972_apc
Crewman
Crewman
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1
88

BackUPS RS1500 - Replace Batteries Problem

This was originally posted on APC forums on 1/2/2010


I recently got the change batteries light on my RS1500 (the second time in 6 years). I changed out the batteries with fresh new ones and I still get the replace batteries light flashing. In fact , the unit cycle between an OK green light status, no battery and then replace bettery indicators. This is still the case even when I plug in the extra battery set, the BP24. I even swapped 2 of the good BP24 batteries with the old ones, since all are interchangeable - still no change. I am wondering if my electronics are bad and if I need to get a new unit. There doesn't seem to be any way to reset or repair the unit. I called customer service and they couldn't help, except to propose that I swap it out for a new unit. Any suggestions? If I buy a new unit, can I use the old batteries, the RBC33s, or I am stuck with them? The new retail units, like the BX1500G, don't seem to be compatible and don't use RBC33s.

Message was edited by: jojo1972

Message was edited by: jojo1972

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Accepted Solutions
jojo1972_apc
Crewman
Crewman
0 Likes
0
87

BackUPS RS1500 - Replace Batteries Problem

This was originally posted on APC forums on 1/3/2010


I recently got the change batteries light on my RS1500 (the second time in 6 years). I changed out the batteries with fresh new ones and I still get the replace batteries light flashing. In fact , the unit cycle between an OK green light status, no battery and then replace bettery indicators. This is still the case even when I plug in the extra battery set, the BP24. I even swapped 2 of the good BP24 batteries with the old ones, since all are interchangeable - still no change. I am wondering if my electronics are bad and if I need to get a new unit. There doesn't seem to be any way to reset or repair the unit. I called customer service and they couldn't help, except to propose that I swap it out for a new unit. Any suggestions? If I buy a new unit, can I use the old batteries, the RBC33s, or I am stuck with them? The new retail units, like the BX1500G, don't seem to be compatible and don't use RBC33s.

Message was edited by: jojo1972

Message was edited by: jojo1972

See Answer In Context

1 Reply 1
jojo1972_apc
Crewman
Crewman
0 Likes
0
88

BackUPS RS1500 - Replace Batteries Problem

This was originally posted on APC forums on 1/3/2010


I recently got the change batteries light on my RS1500 (the second time in 6 years). I changed out the batteries with fresh new ones and I still get the replace batteries light flashing. In fact , the unit cycle between an OK green light status, no battery and then replace bettery indicators. This is still the case even when I plug in the extra battery set, the BP24. I even swapped 2 of the good BP24 batteries with the old ones, since all are interchangeable - still no change. I am wondering if my electronics are bad and if I need to get a new unit. There doesn't seem to be any way to reset or repair the unit. I called customer service and they couldn't help, except to propose that I swap it out for a new unit. Any suggestions? If I buy a new unit, can I use the old batteries, the RBC33s, or I am stuck with them? The new retail units, like the BX1500G, don't seem to be compatible and don't use RBC33s.

Message was edited by: jojo1972

Message was edited by: jojo1972