Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

Back-Ups XS 1500 Sensitivity??

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • Back-Ups XS 1500 Sensitivity??
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Janeway Teken
99
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-29 03:57 AM . Last Modified: ‎2024-03-22 01:05 AM

0 Likes
3
1238
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:57 AM . Last Modified: ‎2024-03-22 01:05 AM

Back-Ups XS 1500 Sensitivity??

I have a Back-Ups XS 1500 and for the last few days its been acting funny, every thing seems normal it says the power coming in is 120v and only has a 320w load on it. Whats happening is the fan kicks on and two things blink on the display "Sensitivity" and a triangle with " ! " in it will blink, it is not running on battery while its doing this and I can get it to stop only by powering down or running self test. Eventually after a while it will start again and will not stop on its own. Another thing I noticed today is that it seems to have trouble charging, when I ran the self test it said it passed but the battery went down to 28% and it seems to be taking a long time to recharge. This UPS is only about 2 years old could the battery be bad already or is this some other problem?

Labels
  • Labels:
  • Back-UPS & Surge Protectors
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-06-29 03:57 AM . Last Modified: ‎2024-03-22 01:05 AM

0 Likes
0
1232
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:57 AM . Last Modified: ‎2024-03-22 01:05 AM

I have a Back-Ups XS 1500 and for the last few days its been acting funny, every thing seems normal it says the power coming in is 120v and only has a 320w load on it. Whats happening is the fan kicks on and two things blink on the display "Sensitivity" and a triangle with " ! " in it will blink, it is not running on battery while its doing this and I can get it to stop only by powering down or running self test. Eventually after a while it will start again and will not stop on its own. Another thing I noticed today is that it seems to have trouble charging, when I ran the self test it said it passed but the battery went down to 28% and it seems to be taking a long time to recharge. This UPS is only about 2 years old could the battery be bad already or is this some other problem?

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 3
Anonymous user
Not applicable

Posted: ‎2021-06-29 03:57 AM . Last Modified: ‎2024-03-22 01:05 AM

0 Likes
0
1230
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:57 AM . Last Modified: ‎2024-03-22 01:05 AM

Another update

I tested the UPS I hooked up a few fans to it about 90W and unplugged it the battery indicator went down to 0 bars within a minute but it ran for about half an hour before crapping out. I then pulled the batteries and one had 10 volts and the other had 12 volts, the one with 10 volts was hot on one end so it must have a bad cell.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 03:57 AM . Last Modified: ‎2024-03-22 01:05 AM

0 Likes
0
1231
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:57 AM . Last Modified: ‎2024-03-22 01:05 AM

I called them and there was 2 weeks left on the warranty so they are sending out a new one yay!

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-29 03:57 AM . Last Modified: ‎2024-03-22 01:05 AM

0 Likes
0
1233
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-29 03:57 AM . Last Modified: ‎2024-03-22 01:05 AM

I have a Back-Ups XS 1500 and for the last few days its been acting funny, every thing seems normal it says the power coming in is 120v and only has a 320w load on it. Whats happening is the fan kicks on and two things blink on the display "Sensitivity" and a triangle with " ! " in it will blink, it is not running on battery while its doing this and I can get it to stop only by powering down or running self test. Eventually after a while it will start again and will not stop on its own. Another thing I noticed today is that it seems to have trouble charging, when I ran the self test it said it passed but the battery went down to 28% and it seems to be taking a long time to recharge. This UPS is only about 2 years old could the battery be bad already or is this some other problem?

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of