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BX1000G - DOA or Just user confusing

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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Crewman
Crewman
0 Likes
2
109

BX1000G - DOA or Just user confusing

This was originally posted on APC forums on 8/2/2010


Bought BX1000G new in box at Staples and took it home - unboxed, connected battery, plugged in wall- see 120v in 120out indicators on panel- see battery charge level on panel. No power out on the battery backed up side - power coming out on the just surge side, but all the out power appears to be from battery - battery charge showing a depletion going on but no charge seems to be happening and nothing is getting powered up from any of the battery back up side of plugs.

Does this unit just need to be returned for a different one ?

Tried turning the power control on and off and saw the leaf icon show and go dark per the directions, but no change in the lack of BBpower plugs.

Wanting to use this unit for HD TVs TIVO and alarm clock - not a computer set up - is it too computer specialized ? Or just a dud ?


Accepted Solutions
Feedmenospam_apc
Crewman
Crewman
0 Likes
0
109

BX1000G - DOA or Just user confusing

This was originally posted on APC forums on 8/2/2010


Bought BX1000G new in box at Staples and took it home - unboxed, connected battery, plugged in wall- see 120v in 120out indicators on panel- see battery charge level on panel. No power out on the battery backed up side - power coming out on the just surge side, but all the out power appears to be from battery - battery charge showing a depletion going on but no charge seems to be happening and nothing is getting powered up from any of the battery back up side of plugs.

Does this unit just need to be returned for a different one ?

Tried turning the power control on and off and saw the leaf icon show and go dark per the directions, but no change in the lack of BBpower plugs.

Wanting to use this unit for HD TVs TIVO and alarm clock - not a computer set up - is it too computer specialized ? Or just a dud ?

See Answer In Context

2 Replies 2
BillP
Administrator Administrator
Administrator
0 Likes
0
109

Re: BX1000G - DOA or Just user confusing

This reply was originally posted by Jonathan on APC forums on 8/2/2010


With the unit turned on and plugged in on a good power source, attach a load on the battery side of the UPS and then unplug it. See if the load would turn on/ off on the battery side when it is running on battery.

Feedmenospam_apc
Crewman
Crewman
0 Likes
0
110

BX1000G - DOA or Just user confusing

This was originally posted on APC forums on 8/2/2010


Bought BX1000G new in box at Staples and took it home - unboxed, connected battery, plugged in wall- see 120v in 120out indicators on panel- see battery charge level on panel. No power out on the battery backed up side - power coming out on the just surge side, but all the out power appears to be from battery - battery charge showing a depletion going on but no charge seems to be happening and nothing is getting powered up from any of the battery back up side of plugs.

Does this unit just need to be returned for a different one ?

Tried turning the power control on and off and saw the leaf icon show and go dark per the directions, but no change in the lack of BBpower plugs.

Wanting to use this unit for HD TVs TIVO and alarm clock - not a computer set up - is it too computer specialized ? Or just a dud ?