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Back-UPS XS 900 Shutting down

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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Vargus25_apc
Cadet
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1
68

Back-UPS XS 900 Shutting down

This was originally posted on APC forums on 3/2/2011


My UPS has started just shutting off randomly and frequently. The Overload LED will flash and the UPS will have a steady tone. Pressing the power switch silences the tone for a few seconds. Is this an indication of a bad battery? or something even more serious

Model# BX900R
Serial# JB0715020602

Can I tell by the serial # if this thing is still in warranty, I don't have a receipt anymore


Accepted Solutions
BillP
Administrator Administrator
Administrator
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68

Re: Back-UPS XS 900 Shutting down

This reply was originally posted by Jonathan on APC forums on 3/3/2011


Hello Vargus,

From the serial number itself, it tells us that it was manufactured o the 15th week of 2007. Our BackUPS product line is covered with a three year warranty. Are you experiencing this symptom even if there is no load attached? Do you see the UPS go to battery before giving this kind of tone and LED indicator?

Unfortunately, the UPS needs to be replaced if the unit goes to overload even if there is no load attached to it.

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
69

Re: Back-UPS XS 900 Shutting down

This reply was originally posted by Jonathan on APC forums on 3/3/2011


Hello Vargus,

From the serial number itself, it tells us that it was manufactured o the 15th week of 2007. Our BackUPS product line is covered with a three year warranty. Are you experiencing this symptom even if there is no load attached? Do you see the UPS go to battery before giving this kind of tone and LED indicator?

Unfortunately, the UPS needs to be replaced if the unit goes to overload even if there is no load attached to it.