Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

Close
Important Announcement: WELCOME to the new Schneider Electric Community! Community is now no longer part of Exchange, and is now rebranded under se.com. If you have any bookmarks and links saved, we request you to update them to ensure that you continue accessing our community from this new location. For any issues that you might encounter as part of this change, please reach out to SchneiderCommunity.Support@se.com, and the team will help to get your issues resolved.
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel
82545members
350156posts

BR1500GI - Electrical audible buzz-like noise

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
isachpaz_apc
Crewman
Crewman
0 Likes
2
180

BR1500GI - Electrical audible buzz-like noise

This was originally posted on APC forums on 3/3/2011


Hi,

I few days ago I bought a BR1500GI. I do have almost the same problem with the one mentioned here: http://forums.isxusergroups.com/thread.jspa?messageID=7462&#7462.

When I connect the UPS to the outlet, I hear an electrical audible noise, something like a buzz (electrical kind of noise). This noise has a duration of a few seconds. Then stops for 1 sec, and starts again. Unfortunately, it nevers stops!

This happens even when the UPS is switched off and it does not depend on baterry status (empty or not, with or without).

The noise is very audible and terribly annoying and I am able to hear the noise to my bedroom, which is across of the room, I have my PCs and UPS. During the night I have to unplug the UPS fro mthe wall socket, so it remains silent.

The noise is getting louder when a power load connected to the UPS (e.g. a switch on my PC).

I tried out to connect the UPS to another wall socket in the house, but I receive the same noise. In addition, I got the UPS and tested to my office place (other building), and the noise remains.

BTW, I do have an other Back-UPS (RS1500) which is silent and I never had any problem.

What can I do with this problem?


Accepted Solutions
BillP
Administrator Administrator
Administrator
0 Likes
0
180

Re: BR1500GI - Electrical audible buzz-like noise

This reply was originally posted by Kevin Mychal on APC forums on 2/10/2012


Any progress on this? I received my brand new BR1500GI replacement unit and it is making this sound as well.

See Answer In Context

2 Replies 2
isachpaz_apc
Crewman
Crewman
0 Likes
0
180

Re: BR1500GI - Electrical audible buzz-like noise

This was originally posted on APC forums on 3/4/2011


In fact, the buzz noise comes even when the UPS is switched off (from on/off button) and connected to wall socket.

BillP
Administrator Administrator
Administrator
0 Likes
0
181

Re: BR1500GI - Electrical audible buzz-like noise

This reply was originally posted by Kevin Mychal on APC forums on 2/10/2012


Any progress on this? I received my brand new BR1500GI replacement unit and it is making this sound as well.