Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

Back-UPS Pro (BX1500M) repeating "chime" tone

APC UPS for Home and Office Forum

Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS for Home and Office Forum
  • Back-UPS Pro (BX1500M) repeating "chime" tone
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
2151
Teken
Janeway Teken
99
voidstar_apc
Janeway voidstar_apc
83
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS for Home and Office Forum
Solved
johndiedrich
Crewman johndiedrich
Crewman

Posted: ‎2024-11-13 08:29 PM

0 Likes
8
514
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-11-13 08:29 PM

Back-UPS Pro (BX1500M) repeating "chime" tone

BackUPs Pro (BX1500M) appears to be operating properly, but has a repeating (every 2-3 secs) faint chime tone. The mute button does not block this chime tone. It only goes away if I completely shutdown the UPS. The User Guide explains various beeps, but nothing about a "chime" tone. Running with iMac Pro (macOS Sequoia 15.1). No APC software running. Any suggestions welcome. 

Labels
  • Labels:
  • Home & Office - UPS & Software
  • Tags:
  • english
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
johndiedrich
Crewman johndiedrich
Crewman

Posted: ‎2024-11-20 01:02 PM

In response to Teken
0 Likes
0
416
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-11-20 01:02 PM

Yes, there is a lot of background “hum” — I have the UPS, the iMac Pro & a 2nd monitor, three external drives, two routers, cable modem. When I turn off the UPS, the chime stops. The only devices with a speaker are the iMac Pro and the 2nd monitor. They have been in the office long before the UPS arrived; I never heard the chime before I fired up the new UPS the first time.  
Thank you for helping with this. I think I’ll let it go and learn to live with this chime. I’m approaching an age when I’ll likely lose enough hearing in that range that I won’t notice it anymore.  😜😜

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 8
Teken
Janeway Teken
Janeway

Posted: ‎2024-11-14 04:53 AM

1 Like
7
489
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-11-14 04:53 AM

Are there any error codes displayed by the system?!? When the system chimes are there any corresponding LED / LCD indicators happening at the same time?

 

Make a short video and provide a link for review. 👍

Reply

Link copied. Please paste this link to share this article on your social media post.

johndiedrich
Crewman johndiedrich
Crewman

Posted: ‎2024-11-15 11:02 AM

In response to Teken
0 Likes
6
446
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-11-15 11:02 AM

No error codes; the UPS appears to be working normally/properly. I can cycle through the front panel display and all looks nominal. But still the "chime" (very faint) about every 2 seconds. (This is not the "chirp" associated with notification of running on battery, errors, etc.) 

Reply

Link copied. Please paste this link to share this article on your social media post.

Teken
Janeway Teken
Janeway

Posted: ‎2024-11-18 03:35 AM

In response to johndiedrich
0 Likes
5
443
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-11-18 03:35 AM

Hi John,

 

A short video of this chime sound would be very helpful. Please relay the link to view the video once available. 👍

Reply

Link copied. Please paste this link to share this article on your social media post.

johndiedrich
Crewman johndiedrich
Crewman

Posted: ‎2024-11-19 07:52 AM

In response to Teken
0 Likes
4
435
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-11-19 07:52 AM

I've tried to make a video, but the sound is so faint that even on full volume it is just barely noticeable over background levels. I'm no longer certain the sound comes from the UPS; though the UPS is the only new item on my office setup and that's when i first noticed the sound.
It is so faint that I have decided to learn to tune it out. 
You can attempt to hear the tone that's driving me crazy at this (Youtube) link:  
https://youtube.com/shorts/43oXZkIZ3YE

Reply

Link copied. Please paste this link to share this article on your social media post.

Teken
Janeway Teken
Janeway

Posted: ‎2024-11-19 08:07 AM

In response to johndiedrich
0 Likes
3
432
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-11-19 08:07 AM

Hi John,

 

You’ll need to change video from private to public so it can be viewed. 👍🤣

Reply

Link copied. Please paste this link to share this article on your social media post.

johndiedrich
Crewman johndiedrich
Crewman

Posted: ‎2024-11-19 08:42 PM

In response to Teken
0 Likes
2
427
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-11-19 08:42 PM

Sorry about that. Done. 

Reply

Link copied. Please paste this link to share this article on your social media post.

Teken
Janeway Teken
Janeway

Posted: ‎2024-11-19 09:31 PM

In response to johndiedrich
0 Likes
1
424
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-11-19 09:31 PM

Hi John,

 

There is a lot of background noise in the room. What electronic devices are present inside?!?

 

You can easily tell if it’s the UPS just turn it off and move it to another room. Obviously if you still hear the sound it’s something in the room.

 

What ever is making that 3-4 chiming noise must be something that has a speaker more specifically a low battery indicator alarm: clock, watch, radio, cell, portable radio, walky talky, GPS, etc. 

Reply

Link copied. Please paste this link to share this article on your social media post.

johndiedrich
Crewman johndiedrich
Crewman

Posted: ‎2024-11-20 01:02 PM

In response to Teken
0 Likes
0
417
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2024-11-20 01:02 PM

Yes, there is a lot of background “hum” — I have the UPS, the iMac Pro & a 2nd monitor, three external drives, two routers, cable modem. When I turn off the UPS, the chime stops. The only devices with a speaker are the iMac Pro and the 2nd monitor. They have been in the office long before the UPS arrived; I never heard the chime before I fired up the new UPS the first time.  
Thank you for helping with this. I think I’ll let it go and learn to live with this chime. I’m approaching an age when I’ll likely lose enough hearing in that range that I won’t notice it anymore.  😜😜

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of