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APC UPS for Home and Office Forum
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
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Posted: 2024-06-19 08:42 PM
I have a BX950MI-AZ with flaky outlet sockets. Even though plugged in firmly, they crackle when the connected lead is gently jiggled. Crackle suggests arcing which suggests fire risk. I had wondered why attached PC powers down randomly. Finally figured it was when the power lead is disturbed.
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Posted: 2024-06-20 06:42 AM
Can you make a short video and provide a link showing this problem on this specific APC UPS? In the interim please submit a RMA with APC Technical Support requesting a replacement unit.
Please let us know how everything turns out. 👍
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Posted: 2024-06-20 11:15 PM
Support are handling it
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