BX1300LCD-CN power/display buttons reversed

Anonymous user · ‎2021-06-29

I just bought a APC- BX1300LCD-CN from Staples.. The unit itself works fine but the power display buttons were reversed from what the manual and box packaging describes. This is very problematic when you have a load on the unit and you push the display button and the unit turns off. Opening up the front cover, I saw that the plastic lens unit was manufactured and installed upside down causing the function reversal. I had to cut some plastic to reverse and properly install the lens unit to make the the two buttons display as there were supposed to.

Has anyone else had this issue or was this unit unique.

Techie_apc · ‎2021-06-29

Hello George,

Thanks for letting us know this issue. As far as I know, APC has not had identified or received this issue before. It appears to be an isolated issue with this unit.

See Answer In Context

Techie_apc · ‎2021-06-29

Hello George,

Thanks for letting us know this issue. As far as I know, APC has not had identified or received this issue before. It appears to be an isolated issue with this unit.