‎BVX900LI-IN Easy UPS purchased 31/12/2024 - Long continuous beeps

[gelome]

Bought ‎BVX900LI-IN on 31 /12 /2024 in Mumbai to be used at my village in Goa. However on turning it on it gives a long continuous beep. Power led is not on. I've returned from my village and tried to turn it on to no luck. Still get the long continuous beep. I have another APC easy UPS that I use in my village...works perfectly fine past 7 months. Not sure what's the issue with BVX900LI-IN.

[Teken · Accepted solution]

A continuous beep and depending upon LED status indicates a disconnected battery, bad battery, over load on the outputs when on battery only mode.

Verify the rear battery disconnect (fuse) is properly installed per the user manual which I have linked here:

https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=BU_UM_990-6338B_EN....

If the fuse and battery is properly connected. Remove the battery and measure the voltage which should be at least 12.60 ~ 12.90 VDC.

If the battery cartridge measures less than 12 VDC (<11.XX VDC) the battery is flat / drained.

Contact APC Technical Support in your Indian region to help diagnose and provide the information you performed here. 

You will need the purchase receipt, serial number, and brief description of the problem.

Questions Ask . . . 👍

[gelome]

contacted Schneider electric via chat and a ticket was raised. The UPS was replaced as the battery was dead.

[Teken]

That’s great to hear and appreciate you following up as to the root cause and final outcome! 👍