Ask our Experts
Didn't find what you are looking for? Ask our experts!
Support forum to share knowledge about installation and configuration of APC offers including Home Office UPS, Surge Protectors, UTS, software and services.
Search in
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-10-03 01:40 PM
Hello,
I have a brand new BR1500MS2 120v unit. When reviewing the Power Chute Power Settings, the software is not allowing a manual change to 142vac. Nor any value for that matter. (Please enter a value less than or equal to 142)
- Enter value within recommendation. Press 'Apply' button and the software reverts back to 250vac
The internet of things has failed me in searching for a resolution, so far....
Is there a workaround for this?
Thanks,
C.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-10-06 06:05 AM
Based only on the limited information provided here are you sure this device is for your specific regions line voltage?!?
Where do you live and what is the line voltage in that country?!? Show me a picture of the front and back of the system clearly showing the input / output voltage of the unit.
Show me a screen capture of the tab you’re trying to define.
Questions Ask . . . 👍
Link copied. Please paste this link to share this article on your social media post.
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.