Welcome to the new Schneider Electric Community

It's your place to connect with experts and peers, get continuous support, and share knowledge.

  • Explore the new navigation for even easier access to your community.
  • Bookmark and use our new, easy-to-remember address (community.se.com).
  • Get ready for more content and an improved experience.

Contact SchneiderCommunity.Support@se.com if you have any questions.

Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we’ll connect them to register. After joining, they will belong to the same company.
Send Invite Cancel

BE850G2-CP USB-A port for charging - low current

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.


BE850G2-CP USB-A port for charging - low current

This was originally posted on APC forums on 2/8/2021

Dear All,

I own the BE850G2-CP UPS. It has one USB-A and another USB-C port with total corrent of 2.4 A as specified by APC datasheet and manual. However, when I connect a device to USB-A port (tablet) it behaves as the current provided by the port was far less (0.5 A at most). Another case would be the phone that is not charged at all. I also own a typical 2.4 A charger (Mean Well) and the same devices are charged as expected (fast and no problems) with it (same cable). I wonder whether any of you encountered such a weird behaviour of BE850G2-CP USB-A port. Are you able to draw 2.4 A out from BE850G2-CP or BE650G2-CP?