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BE650R-CN failure. Battery or unit?

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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rseiler_apc
Ensign
Ensign
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BE650R-CN failure. Battery or unit?

This was originally posted on APC forums on 1/14/2014


The unit quit working the other day. I didn't see this condition described in the manual: When I plug it in and push the button, it flashes green for about a millisecond and makes a slight chirp. Right after I discovered the problem, it was also making an indefinite clicking noise, barely audible, but not chirping. It no longer makes the clicking noise.

I'm not aware of any surges or other power events precipitating this issue.

I don't have another battery for testing. Is it more likely to be a problem with the battery or unit?

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BillP
Administrator Administrator
Administrator
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107

Re: BE650R-CN failure. Battery or unit?

This reply was originally posted by Angela on APC forums on 1/15/2014


Based on what you mentioned, I'd think it is the unit unfortunately. If there was no battery connected but it started, I'd expect it to make a loud constant tone or something saying the battery was disconnected. Doesn't appear to be getting that far in the start up process though.

Consider trading it in if you'd like a replacement. Doesn't matter if it works or not smilehttp://www.apc.com/site/recycle/index.cfm/apcs-recycling-and-take-back-programs/

Let me know if you have further questions.

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1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
108

Re: BE650R-CN failure. Battery or unit?

This reply was originally posted by Angela on APC forums on 1/15/2014


Based on what you mentioned, I'd think it is the unit unfortunately. If there was no battery connected but it started, I'd expect it to make a loud constant tone or something saying the battery was disconnected. Doesn't appear to be getting that far in the start up process though.

Consider trading it in if you'd like a replacement. Doesn't matter if it works or not smilehttp://www.apc.com/site/recycle/index.cfm/apcs-recycling-and-take-back-programs/

Let me know if you have further questions.