BE500U unexpected shutdowns

dust247_apc · ‎2021-06-28

This was originally posted on APC forums on 1/18/2009

I've had this unit for maybe 4-6 years. Lately it is randomly losing power just for about 1 sec which causes shutdown of everything connected. This happens 2-3 times a week. A lamp test does work when unplugging from the wall. The building wiring fault light is on, and has been since moving to this property a year ago. I never connected the data line, or installed the software so I have no info from that (I can't find the line now).

Serial # JB0408017564

Do I need a new battery, or is there something else wrong?

Thanks!

BillP · ‎2021-06-28

This reply was originally posted by Tim on APC forums on 1/19/2009

Have you ever replaced the battery? If not it is an old battery for sure. Most batteries are only going to last ~3-5 years, so your right at that end of life time frame. How long did the lamp stay up? I would also assume that your computer gear is pulling more power than the lamp was and could be the reason that it held that as opposed to your computer gear.

I would definitely recommend looking into a new battery, or even trading in the unit for a new one.

See Answer In Context

BillP · ‎2021-06-28

This reply was originally posted by Tim on APC forums on 1/19/2009

Have you ever replaced the battery? If not it is an old battery for sure. Most batteries are only going to last ~3-5 years, so your right at that end of life time frame. How long did the lamp stay up? I would also assume that your computer gear is pulling more power than the lamp was and could be the reason that it held that as opposed to your computer gear.

I would definitely recommend looking into a new battery, or even trading in the unit for a new one.