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BE350g

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

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BillP
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BE350g

This question was originally posted by Carl on APC forums on 3/1/2016


I use these to protect standard POS Micros workstation 5 terminal.  If the Ground Fault light is on, will the battery side completely turn off?

....that is what I am seeing on 2 Different UPS be350 Units.  The surge Side still works but the Battery Side is completely Shut down.   Tried power cycle and still no Battery Side Power.....

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BillP
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Re: BE350g

This reply was originally posted by Bill on APC forums on 3/2/2016


Hi,

You should read Knowledge Base document FA158817 "What does the site wiring fault indicator LED on my UPS or Surge Arrester represent?" 

The UPS should still provide power on both the surge and battery outlets even if the site wiring fault LED is lit. You should check the battery connection to verify the battery is connected properly. To test the units you should power them down, unplug them from the AC source, then press and hold the power on button for a few seconds. The units should start from battery. If they do not then the batteries are either disconnected or are bad. 

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BillP
Administrator Administrator
Administrator
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86

Re: BE350g

This reply was originally posted by Bill on APC forums on 3/2/2016


Hi,

You should read Knowledge Base document FA158817 "What does the site wiring fault indicator LED on my UPS or Surge Arrester represent?" 

The UPS should still provide power on both the surge and battery outlets even if the site wiring fault LED is lit. You should check the battery connection to verify the battery is connected properly. To test the units you should power them down, unplug them from the AC source, then press and hold the power on button for a few seconds. The units should start from battery. If they do not then the batteries are either disconnected or are bad.