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BACK UPS XS 1500 error code F06 - 3 months old

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.

Solved
artisticab_apc
Crewman
Crewman
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9
8311

BACK UPS XS 1500 error code F06 - 3 months old

This was originally posted on APC forums on 11/8/2010


I have a very new APC BACK-UPS XS 1500 that is giving me a F06 error code before it totally dies. I can unplug it for a while plug it back in, it acts normally for a day and totally dies again.

Does any one know what the F06 code means?


Accepted Solutions
BillP
Administrator Administrator
Administrator
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0
8311

Re: BACK UPS XS 1500 error code F06 - 3 months old

This reply was originally posted by Jonathan on APC forums on 7/17/2011


Hi Les,

I apologize for what had happened. Have you ever heard back from our E-Mail Support Team? If not, I do recommend that you contact our APC Technical Support at 1.800.800.4272 and choose BackUPS. I am pretty sure that they'll be able to help you out.

Be ready with the model and serial number of the unit as well as those troubleshooting steps that you have gone over. Same goes with what have you been experiencing with the APC BackUPS.

See Answer In Context

tjincville_apc
Crewman
Crewman
0 Likes
0
8307

Re: BACK UPS XS 1500 error code F06 - 3 months old

This was originally posted on APC forums on 11/13/2010


Same error and almost exact same age of unit. Just moved and have no idea where original receipt is though.

See Answer In Context

Sonic2000_apc
Crewman
Crewman
0 Likes
0
8311

Re: BACK UPS XS 1500 error code F06

This was originally posted on APC forums on 8/7/2018


Hi, I experience the same issue "F06", with my UPS. I forgot how long I have this unit nor do I still retain the receipt. I would like to how what I can do.

Any advise will be greatly appreciated.

Regards.

See Answer In Context

Lucasreb_apc
Crewman
Crewman
0 Likes
0
8311

Re: BACK UPS XS 1500 error code F06

This was originally posted on APC forums on 11/26/2020


Hello, 

 

I just got the F06 error and I would like to know what should I do in order to fix or have a replacement.

 

Thanks

See Answer In Context

Lucasreb_apc
Crewman
Crewman
0 Likes
0
8311

Re: BACK UPS XS 1500 error code F06

This was originally posted on APC forums on 11/30/2020


How long is the warranty? Do you know?

 

 

See Answer In Context

BillP
Administrator Administrator
Administrator
0 Likes
0
8311

Re: BACK UPS XS 1500 error code F06

This reply was originally posted by Bill on APC forums on 12/1/2020


Hi,

Back-UPS BX1500M or BX1500G are warranted for three years from date of purchase. 

See Answer In Context

9 Replies 9
BillP
Administrator Administrator
Administrator
0 Likes
0
8311

Re: BACK UPS XS 1500 error code F06 - 3 months old

This reply was originally posted by Les on APC forums on 7/16/2011


I just had this occur with a unit 9 months old. I contacted APC via the website and included the serial number. Oddly, about 20 hours after we had a 2 hour power failure, it alarmed and shut off. Dead. I moved everything over to surge only and then about 34 hours it alarmed and killed the power to everything in the slave ports. This is a big pain, literally. I expected far more reliability.

BillP
Administrator Administrator
Administrator
0 Likes
0
8312

Re: BACK UPS XS 1500 error code F06 - 3 months old

This reply was originally posted by Jonathan on APC forums on 7/17/2011


Hi Les,

I apologize for what had happened. Have you ever heard back from our E-Mail Support Team? If not, I do recommend that you contact our APC Technical Support at 1.800.800.4272 and choose BackUPS. I am pretty sure that they'll be able to help you out.

Be ready with the model and serial number of the unit as well as those troubleshooting steps that you have gone over. Same goes with what have you been experiencing with the APC BackUPS.

tjincville_apc
Crewman
Crewman
0 Likes
0
8308

Re: BACK UPS XS 1500 error code F06 - 3 months old

This was originally posted on APC forums on 11/13/2010


Same error and almost exact same age of unit. Just moved and have no idea where original receipt is though.

BillP
Administrator Administrator
Administrator
0 Likes
0
8311

Re: BACK UPS XS 1500 error code F06 - 3 months old

This reply was originally posted by Angela on APC forums on 11/15/2010


as long as you provide the serial number off the back or bottom of the UPS, you'll be fine. dont worry about the receipt for now.

Sonic2000_apc
Crewman
Crewman
0 Likes
0
8312

Re: BACK UPS XS 1500 error code F06

This was originally posted on APC forums on 8/7/2018


Hi, I experience the same issue "F06", with my UPS. I forgot how long I have this unit nor do I still retain the receipt. I would like to how what I can do.

Any advise will be greatly appreciated.

Regards.

Lucasreb_apc
Crewman
Crewman
0 Likes
0
8312

Re: BACK UPS XS 1500 error code F06

This was originally posted on APC forums on 11/26/2020


Hello, 

 

I just got the F06 error and I would like to know what should I do in order to fix or have a replacement.

 

Thanks

BillP
Administrator Administrator
Administrator
0 Likes
0
8311

Re: BACK UPS XS 1500 error code F06

This reply was originally posted by Bill on APC forums on 11/30/2020


Hi,

The code indicates there is a problem with the internal relays. You should contact local technical support. If the UPS is under warranty they will issue a replacement.

Local support contact information will be found at this link.

https://www.apc.com/us/en/support/contact-us/index.jsp

You may need to change the region in the upper left of the contact us web page. 

Lucasreb_apc
Crewman
Crewman
0 Likes
0
8312

Re: BACK UPS XS 1500 error code F06

This was originally posted on APC forums on 11/30/2020


How long is the warranty? Do you know?

 

 

BillP
Administrator Administrator
Administrator
0 Likes
0
8312

Re: BACK UPS XS 1500 error code F06

This reply was originally posted by Bill on APC forums on 12/1/2020


Hi,

Back-UPS BX1500M or BX1500G are warranted for three years from date of purchase.