All outlets not working

[Anonymous user]

I have a APC SmartUPS 1500. I recently changed the battery out. This was uneventful, and I don't think connected with what followed.

When I finished, the outlets on the right side (as viewed from the back) did not supply power.

I did not see any breakers on this model, much less ones that were tripped.

I did not move the UPS to replace the battery, so I doubt I knocked the back or sides to cause this.

Any help would be appreciated.

[BillP · Accepted solution]

via the sticker on the unit, can you confirm it is SUA1500? Or SMT1500 (with a front LCD)? I ask cause I just want to double check the pictures on the back to see what is what. i believe both have their outlets layed out the same but on the SMT1500, they are switched outlets. just curious so i could provide an answer. thanks.